Technologist – Digital Process Design (Senior Executive Officer, Higher)

Jobs in IT: Technologist – Digital Process Design (Senior Executive Officer, Higher)

This is an Open competition for appointment to position of:

Digital Process Design (Senior Executive Officer, Higher)

(Senior Executive Officer, Higher)
in the Higher Education Authority
(National Forum for the Enhancement of Teaching and Learning)
Closing Date: Friday 10th December 2021, 4pm

Contact: Karolina-Anna Siedlik


Following a review in 2020, the National Forum and HEA Boards agreed to establish the
National Forum under the aegis of the HEA. The HEA Board and Executive have therefore
begun a process to formally adopt the work of the National Forum under the auspices of HEA
including the recruitment of staff to work on establishing the Forum at the HEA from January
2022. The HEA now wishes fill one permanent post at Senior Executive Officer level.

The post-holder will be:
• Enthusiastic about working with a small, dynamic team to make a difference to
Ireland’s higher education and research system.
• Eager to take on the challenge of managing a diverse portfolio of work, including
assisting in the management of selected funding programmes and development of

What you can expect:
• Opportunities to interact with diverse national and international stakeholders
• Support for further professional development
• A flexible working environment

Senior Executive Officer, Technologist Role (Digital Process Design)

The post of Senior Executive Officer is a middle management grade in the HEA. Postholders
report to a Senior Manager (or equivalent) in a section and would be responsible for a wide
range of activities including:• Management of programmes, content, data, and system security.
• Management of Website Development and Administration.
• Open Courses VLE Administration.
• General Design and Technological Support.
• Evidence based analysis and assisting in the development of policy papers and/or
• Representation of the HEA and National Forum at meetings, conferences etc.

The Technologist, working with the HEA IT and Communications Team, will provide key
support to the National Forum and the National Forum team in the following areas:

• Website Development and Administration
o Design user interfaces to support the submission and review of national
funding calls, awards, etc.
o Design, develop, maintain and support National Forum web-based
applications and other associated network sites and microsites.
o Provide expert advice, training or technical assistance to the team in relation
to websites, applications and/or related processes.
o Track, compile, analyse and report on website usage data and related
performance metrics.
• Open Courses VLE Administration
o Day-to-day administration, maintenance, and technical support of the virtual
learning environment
• General Design and Technological Support
o Input into the implementation of the National Forum communications strategy
as it relates to the National Forum websites/microsites, social media, open
courses, and related content, providing expert advice and guidance.
o Design and implement direct email campaigns, including the National Forum
ezine and news updates.
o Liaise with HEA and external providers and oversee related work, as

Download full jobs specs here

About the HEA / National Forum

The mission of the Higher Education Authority (HEA) is to create a higher education system
that maximises opportunities and ensures a high-quality experience for students. The HEA is
the statutory funding body for the universities, institutes of technology and several
designated higher education institutions and advises the Minister for Further and Higher
Education, Research, Innovation and Science on the development of Irish higher education.
Arising from the National Strategy for Higher Education, the HEA is now playing a key role in
leading the higher education system in the achievement of higher levels of performance. The
HEA advises the Minister for Further and Higher Education, Research, Innovation and Science
on the objectives to be set for the higher education system and performance indicators to be
applied. It is the HEA’s responsibility to ensure that institutional objectives are aligned with
national objectives, that appropriate metrics are in place to measure performance and that
funding allocations reflect performance. We are the lead agency in the creation of a coordinated system of higher education institutions with clear and diverse roles appropriate to
their strengths and national needs.

The HEA performs an advocacy role for higher education to students, Government, employers
and the general public and we input into the national policy agenda through the provision of
high quality, research and evidence-based policy advice to the Department of Further and
Higher Education, Research, Innovation and Skills and other agencies and Departments with
significant interaction with the higher education system. and
The HEA’s Strategic Plan for the period 2018-22 is available here 

Further details available here

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