IT Analyst

IT Analyst

The role of an IT Analyst is to manage the relationship between skilled technology professionals and both clients and other functions in the business which do not have such detailed technical knowledge. An IT Analyst will assess the customer’s needs and create an IT specifications of what might be required for a particular project.

Roles and responsibilities

An IT Analyst will also be focused on the processes and activities within the organisation and how they can create an exact specification of what sort of application or system may be required to satisfy a particular project.

Some of your roles and responsibilities as an IT Analyst would include:

  • Communicating with stakeholders to understand their requirements for a particular project
  • Developing and analyse functional specifications
  • Designing efficient tech systems to meet business and technology needs
  • Coordinating programmers and developers to build and implement technology solutions
  • Integrating multiple systems and meeting the needs of different teams
  • Gathering feedback from end users and clients about system or programme performance
  • Planning and overseeing projects (e.g. upgrades, hardware/software installations)
  • Providing advice and technical training where required.

Who you will work with

As an IT Analyst you will have a very cross-functional role within the organisation, with a lot of different collaborations necessary for the successful delivery of a package or programme to a client. Some of the other roles with which you would regularly work would include:

  • Cloud Computing Engineer
  • AI Engineer
  • SQL Programmer
  • Java Developer
  • Cyber Security Expert
  • Full Stack Web Developer
  • Systems Administrator
  • Customer Support Specialist
  • UX Designer
  • Security Specialist
  • Computer programmer
  • .NET Developer
  • SAP Developer
  • Python Developer

Professional qualifications

For a career as an IT Analyst you will need a degree in a field related to the industry. For jobs in a technical field, degrees in information science, computer science or engineering is required, while business environments typically require a degree in management information systems. Increasingly employers are seeking those with a postgrad or work experience in the area of information systems. Because business and interpersonal skills are vital, graduates with non-technical degrees who have completed significant work experience and some technical qualifications are open to careers in this area.

How your career can develop

In addition to significant technical skills, your successful career as an IT Analyst will also depend on your ability to develop and use soft skills, like communication, problem solving, working on your own initiative and showing leadership. You need to understand the needs of a client and then articulate them in terms of technical requirements to a team of developers and programmes who will then work on a solution. IT Analysts need to be able to both conceive a solution and then manage a project to deliver that solution.